Bendy Awad

Creator & lead developer of FKC·OmniChannel.

A full-stack product engineer who builds custom systems for companies — omnichannel platforms, Shopify apps, AI agents, internal tools and the integrations that tie a business together. FKC·OmniChannel is one of them.

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Bendy Awad

Available for work

Omnichannel platformShopify sales channelWebhook-nativeAI sales agentEdge & serverless

About

One builder, the whole stack.

Bendy Awad is the developer behind FKC·OmniChannel — a real-time customer-messaging platform that unifies WhatsApp, Instagram, Facebook Messenger and web chat into a single inbox, wires it to Shopify, and layers an AI agent that carries a conversation from first hello to a paid checkout.

He owns the product end to end: the webhook ingestion and event-fan-out running on Cloudflare Workers, the multi-tenant data model, the Shopify sales-channel integration and embedded admin app, the visual workflow engine, and the retrieval-grounded AI agent. The result is a system that behaves like enterprise infrastructure but ships lean — no polling, no bolt-ons, secure by default.

Systems for companies

The systems companies run on.

Bendy partners with businesses to design and build the systems they run on — customer-facing products and the internal tooling behind them, shipped end to end and built to scale.

Customer & messaging platforms

Real-time omnichannel inboxes, support desks and chat widgets your customers reach you on.

Shopify & e-commerce systems

Sales-channel apps, storefront integrations, billing and catalog sync on Shopify and beyond.

AI agents & automation

Retrieval-grounded agents and copilots that act on your data — from support to sales.

Internal tools & dashboards

Admin panels, analytics and ops consoles that teams actually want to use.

Integrations & APIs

Webhook pipelines and third-party APIs that keep every system in sync, in real time.

Workflow & ops automation

Visual automations, routing and back-office process engines that remove the busywork.

Selected work

The flagship.

FKC·OmniChannel

Shopify sales channel · omnichannel inbox

A production omnichannel platform: one real-time inbox across four channels, a visual workflow engine, and an AI sales agent that takes conversations from hello to a Shopify checkout. Built end to end on Cloudflare's edge.

Next.jsCloudflare WorkersShopify Admin & Channel APIMeta GraphOpenAI

Shopify craft

Built deep into the Shopify platform.

FKC·OmniChannel isn't a Shopify integration bolted on after the fact — it's registered as a first-class Shopify sales channel. These are the concrete Shopify surfaces Bendy engineered:

Sales-channel publication

Provisions a modern Publication via channelCreate so the app appears in the product publishing picker alongside Online Store and POS.

Embedded admin app

A React Router app running inside Shopify Admin with App Bridge and Polaris for in-context connection management.

App-subscription billing

Paid plans billed through the Shopify Billing API, so charges land on the merchant's regular Shopify invoice.

Cart permalinks & attribution

Storefront cart links shared inside a chat, so any resulting order is attributed back to the channel.

Products, orders & inventory sync

Topic-routed, HMAC-verified webhooks keep catalog and order context live inside the inbox.

GDPR privacy webhooks

Mandatory customers/redact & shop/redact handlers with cascading deletes.

Have more of Bendy's apps to feature here — other Shopify listings or products? They can be added to this page; the layout is ready for a full portfolio grid.

Want something like this built?

From a Shopify app to a full internal platform, Bendy Awad designs and builds the systems companies run on — end to end.

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