FKCFKC·OmniChannelSign in
Webhook-native · zero polling

One inbox.
Every channel.
An AI that closes sales.

WhatsApp, Instagram, Facebook and web chat — unified into one real-time workspace, wired to Shopify, and driven by an AI agent that takes a conversation from hello to checkout.

4
channels
<1s
AI reply
9+
integrations
app.fkc-omnichannel.com/inbox
LIVE
Search
M
Maya · Sand & Stone
Yes please 🙌
N
@noorbeauty
Is the serum good for…
J
James O.
Perfect, thanks!
Maya · Sand & Stone
WhatsApp · closing now
AI
Type a reply…
AI drafting
app.fkc-omnichannel.com/workflows
LIVE
Cart recovery
4 nodes · enabled
Save
Trigger
Cart abandoned
AI step
Draft win-back
Shopify
Send discount
Send
WhatsApp msg
app.fkc-omnichannel.com/ai
LIVE
Knowledge
Products128
Policies12
FAQ entries40
Close rate
68%
auto-trained · 2h ago
@noorbeauty
96% purchase
Is the vitamin C serum good for sensitive skin?
Yes — fragrance-free & dermatologist-tested. Want me to add it with your 10% first-order code?
Send reply
Edit
app.fkc-omnichannel.com/analytics
LIVE
Convos
1,284
Avg reply
42s
AI close
68%
Conversations · 7d
▲ 12%
By channel
46%
28%
14%
12%
app.fkc-omnichannel.com/knowledge
LIVE
Knowledge base
VECTORIZED · 4 sources
Add source
Return policy.pdf
240 KB · 38 chunks
Indexed
Product catalog.csv
1.2 MB · 128 products
Indexed
Shipping FAQ.md
18 KB · 22 chunks
Indexed
Brand voice.txt
6 KB · indexing…
Storage142 MB / 250 MB
Intent · purchase
confidence 96%
New WhatsApp message
routed to AI agent · 0.4s
Unified Inbox
Intent · purchase
confidence 96%
New WhatsApp message
routed to AI agent · 0.4s
Wired to
WhatsApp Cloud APIInstagram MessagingFacebook MessengerShopifyMeta GraphCloudflare WorkersOpenAIStripeResendGoogle Sign-inWhatsApp Cloud APIInstagram MessagingFacebook MessengerShopifyMeta GraphCloudflare WorkersOpenAIStripeResendGoogle Sign-in
Four channels · one inbox

Everything your customers send, in one place.

Every channel is webhook-driven — no polling, no lag. Messages land the instant they're sent, normalised into one thread.

WhatsAppInstagramFacebookWeb chatUnified inboxREAL-TIME · WEBHOOKAI + your team
AI Sales Agent

From hello to checkout — autonomously.

It answers questions, recommends products, applies discounts and sends a secure checkout link — then hands off to a human the moment intent shifts. Grounded in your knowledge base, never trained on your customers' words.

Intent detection & instant handoff
Routes to your team the moment a human is needed.
Auto-trains on every closed chat
Each resolved conversation makes it sharper.
Instagram · @noorbeauty
Suggested reply · 96% intent: purchase
Draft
Is the vitamin C serum good for sensitive skin?
Yes — it's fragrance-free and dermatologist-tested for sensitive skin. Want me to add it with your 10% first-order code?
Send reply
Edit
Response · 0.8s
Visual workflows

Automate the busywork on a canvas — no code.

Wire triggers, AI steps, branching and Shopify actions on a node board. Round-robin routing, skill-based assignment, abandoned-cart recovery — drag, drop, done.

Round-robin routingCart recoveryBranchingShopify actions
Trigger
New message
AI step
Detect intent
Shopify
Share product
Assign
Sales team
Integrations

Plugs straight into the platforms you trust.

Every channel, every payment rail, the whole infrastructure — FKC doesn't ask you to leave your stack.

FKCYour workspace
WhatsApp
Instagram
Facebook
Shopify
Meta Graph
Cloudflare
OpenAI
Stripe
Resend
ShopifySALES CHANNEL

Products, orders, inventory, cart permalinks & App-Subscription billing.

CloudflareEDGE

Runs on Workers, D1, R2, Vectorize & KV — global, at the edge.

OpenAIYOUR KEY

Powers the AI agent with your own key — never trained on your data.

The platform

Everything the platform does.

Real-time inbox

Webhook-native, fanned out over a live event bus. Zero polling.

Team chat built-in

DM teammates, loop them into threads, share canned replies.

Knowledge base

Vectorized per workspace — the ground truth the AI answers from.

Analytics you can ask

Volume, response times, AI close-rate — or just ask a question in plain language and get the chart.

Roles, scopes & audit log

Owner→viewer permissions, immutable audit trail, multi-tenant isolation on every query.

Down to the last detail

Every capability, smallest to biggest.

Messaging
TextImagesVideoVoice notesDocumentsStickersEmojiLocationsContact cardsInteractive buttonsWhatsApp templatesProduct & cart cards
Conversation tools
Delivery ✓✓ receiptsReactionsQuoted repliesForwardingScheduled sendAuto-translationTyping indicatorsCollision detectionQuick repliesVoice callsScreen share
Automation & governance
Round-robin routingSkill assignmentShifts & rulesCart recoveryQuality scoringRoles & scopesImmutable audit logMulti-tenantAES-GCM at restHMAC webhooksGDPR endpoints
Channel capability
WhatsApp
Instagram
Messenger
Web chat
Text, images & links
Voice notes
Stickers
Reactions & read receipts
WhatsApp message templates
Product & cart cards
Voice calling
0
seconds of polling
4
channels, one inbox
<1s
AI first response
workspaces, isolated

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